Refund policy

Refunds and Missing Items

All sales are final once the order is placed. Client acknowledges that by placing an order, Client is authorizing AFM to immediately purchase goods from vendors on Client's behalf, and such purchases cannot be cancelled or refunded. Service fees are non-refundable under all circumstances.

If an order is incomplete, missing, or damaged upon pickup, please notify AFM staff immediately or email howdy@austinfarmersmarket.com within 24 hours. 

AFM may, at its sole discretion and without any obligation to do so, attempt to work with vendors to resolve issues, but all product-related guarantees, warranties, replacements, or refunds are solely the responsibility of the individual vendor. AFM makes no representations or warranties regarding product quality, safety, or fitness for any purpose. Client's sole remedy for any product issue is to pursue claims directly against the vendor.